Personal Independence Payment (PIP)   tips 

The PIP application process can be a very scary and emotionally draining process for many people.

Not only does the outcome have huge implications for you and your family, but you also have to think about yourself in a very negative light and about all of the things you struggle to do.

These tips are intended to make the process of completing the form as straightforward as possible, and help you complete it in a way that will

give the assessors an accurate picture of your situation.

PIP tips

  • Familiarise yourself with the application form and read over any help that they have sent you. 

  • If you need more time for the PIP application process, because of a hospital appointment or just generally feeling unwell, contact the Department for Work and Pensions (DWP) immediately to request an extension. If you cannot collect additional evidence in time don’t worry as it can be sent after the deadline date. However, it is essential that the application is made in time or your claim could be refused.

  • sometimes you might need to fill out the boxes for extra information and state the obvious in the assessment because it won’t alwaysbe obvious to the assessor.

  • Provide real-life examples for each activity, particularly if there are any safety concerns or risks involved with you carrying out the task, and provide as much detail as possible.

  • Assessors must consider the following factors for each activity:

    • the outcome (whether the activity can be successfully completed and to what standard)

    • the impact (the effect that reaching the outcome has on the individual and others, and whether the individual can repeat the activity in a reasonable timeframe to the same standard)

    • the variability (how an individual’s approach and outcome changes overtime, and what impact this has on them).

  • the approach (how the person carries out the task, what assistance is required, and how long it takes to complete the task and whether it is safe)

 

So think about: what your health condition or disability is, and how this impacts on each activity; the problems and challenges associated with carrying out each activity; whether the problems arise during the morning, evening, at night, or all of the time; how your condition varies, from day-to-day or week-to-week, and how much it varies; and what problems your experiences when they are at their best, worst and average.

  • Consider keeping a diary for the next two weeks of how you are affected day-to-day by your health condition or disability. This will help to evidence your daily challenges and any fluctuating conditions.

  • write a list of everything you would like to say

  • Remember the ‘reliability’ factor. A person must be able to carry out an activity safely, to an acceptable standard, repeatedly, and in a reasonable time period. If the person is not able to do an activity ‘reliably’, in all the four ways listed above (even with an aid or appliance), then they cannot do that activity.

  • Include details of any help needed – even if your relative does not receive that help. Make reference to any supervision, prompting or assistance needed or provided from another person, and list any aids (eg a walking stick), appliances (eg a wheelchair) or personalised technology (eg a safety kettle) that your relative uses or needs.

  • Consider writing your own report about what you feel your relative’s challenges are. This is also your opportunity to tell the DWP if you feel that your relative would not cope with a face-to-face assessment and why. Similarly, if your relative has mobility problems and would struggle to get to an assessment centre then this is your opportunity to request a home visit.

  • Keep a photocopy of the application form, and staple any additional pages to the original that you intend to send to the DWP. Write your relative’s name, national insurance number and date of birth on the top of each additional page. You could also provide a list of the additional pages and documents that you have sent, to ensure that everything is accounted for.

  • The more evidence that you provide the better the outcome is likely to be. Include any assessments that provide an accurate account of your relative’s condition and how it affects them. This could be a recent adult social care assessment, a care and support plan, or a behavioural plan, or reports from psychologists, psychiatrists and care providers. You could also request a supporting letter from your relative’s GP (contact us for a template). You may be asked to pay for new evidence reports; however, you can ask the DWP to request the reports instead – but, you risk them not requesting the information and the evidence not being considered.

  • Send photocopies of the evidence rather than the original documents. Do not mark any evidence as ‘confidential’ or ‘in confidence’.

 

If you are still struggling to complete the assessment on your own, contact CAB to help you.

Remember things like can you bend down and put on your socks? get your hands behind behind your back and undo your bra? can you wash your hair on your own? can you walk around the supermarket without holding on to the trolley? Do you rely on anyone to help you?

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Every effort has been made to make this web page as accurate as possible. This information is not intended for self-diagnosis, treatment, or the justification for accepting or declining any medical treatment for any health problems or diseases. Any application of the information presented in these web pages is at the reader's own discretion. Therefore, any individual who has a specific health problem should consult his or her health care provider . No-one associated with the Fibromyalgia Research UK Charity can be held liable for any use or misuse relating to the information provided. This information is provided to the general public and it is the sole responsibility of persons using this information to consult with his or her health care provider. The information contained on this web site is not intended, and should not be construed, as professional medical advice or recommendations. No information provided should be construed as the practice of medicine or an offer of medical advice.

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